Citizen's Charter
Citizen's Charter 2026 – Vellathooval Grama Panchayat
The "Citizen's Charter 2026" of Vellathooval Grama Panchayat is an important document that explains the powers, responsibilities, and public services of the Gram Sabha. It contains guidelines aimed at strengthening the functioning of the Gram Sabha and enhancing public participation in local governance.
The Gram Sabha has been entrusted with powers such as formulating village development plans, monitoring public works, and preparing beneficiary lists for various welfare schemes. The document also includes activities that promote sanitation, environmental protection, and social harmony within the community.
The Charter provides detailed information regarding the Right to Information Act, 2005 (RTI Act). It outlines the rights of citizens to access government records and information, the procedures for submitting applications, and details regarding fees, time limits, and appeal mechanisms for obtaining information.
The document also highlights the importance of the timely delivery of government services in accordance with the Right to Service Act, 2012. Information relating to the Mahatma Gandhi National Rural Employment Guarantee Scheme (MGNREGS), Panchayat services, and various social welfare schemes is also included.
The primary objective of this Charter is to ensure transparent, accountable, and efficient public service delivery to all citizens.